The biggest mistake new business owners make is thinking their customer is “everyone.”
If you try to speak to everyone, you end up speaking to no one. Your marketing becomes bland, generic, and expensive.
Defining your target audience isn’t about excluding people who might buy from you. It is about focusing your marketing budget on the people most likely to buy from you.
Here is a simple, 3-step framework to define your audience without needing expensive software or a marketing degree.
Step 1: Separate the “Who” from the “Why”
Most beginners stop at Demographics. You need to go one layer deeper into Psychographics.
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Demographics (The Who): This is the boring data. Age, location, gender, income, job title.
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Example: “Women, 25-40, living in Chicago, earning $60k+.”
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Psychographics (The Why): This is where the magic happens. What keeps them awake at night? What do they value? What are their hobbies?
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Example: “She values sustainability, feels stressed by her corporate job, and spends her weekends hiking to disconnect.”
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Action Step: Write down 3 demographics and 3 psychographics for your ideal customer.
Step 2: The “Look-Alike” Strategy (Spy on Competitors)
If you don’t have customers yet, you can’t analyze your own data. So, analyze someone else’s.
Find a competitor who is already doing what you want to do.
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Go to their Instagram or TikTok.
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Click on the profiles of the people commenting on their posts.
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Look for patterns: Are they mostly college students? Stay-at-home parents? Tech workers? Do they use slang? What other brands do they follow?
[Insert Screenshot here: Take a screenshot of a competitor’s comment section highlighting a specific type of user profile]
Step 3: Define Your “Anti-Audience”
This is a pro tip that most guides miss. Knowing who you DON’T want is just as important as knowing who you do.
Defining your “Anti-Audience” saves you from dealing with bad customers who complain, ask for refunds, or drag down your support team.
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Example for a Premium Coffee Brand:
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Target: Coffee enthusiasts who grind their own beans.
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Anti-Audience: People who just want a $1 quick caffeine fix (They will complain your price is too high).
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Step 4: Create a “One-Person” Avatar
Give your target audience a name. Let’s call her “Sarah.”
Now, whenever you write an email, a social media caption, or a blog post, don’t write it for “the market.” Write it for Sarah.
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Bad: “Our product is high quality and efficient.” (Generic)
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Good (Writing for Sarah): “Hey Sarah, we know you’re tired of products breaking after one use, so we built this to last.” (Personal)
Summary Checklist
Before you launch your next campaign, ask these three questions:
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Is this specific? (Does it target a niche, or “everyone”?)
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Is it accessible? (Can these people actually afford your product?)
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Is there a pain point? (Are you solving a problem they actually care about?)





